Privacy Policy

At TheFareHub we respect your trust on us and need you to be acquainted with how we use, accumulate, and unveil information. These arrangements, which in lawful terms are known as "Privacy Policy,” portray our practices regarding data that we gather through the websites, that are made accessible to us for use to offer you our assistance, in all cases. By giving Personal Information to us, you give your consent to the terms and conditions of the following policies.

Personal Information

"Personal Information" is data that distinguishes you as an individual and we gather it for your identification. It includes the following verticals:

  • Name
  • Postal Address (es)
  • Phone Number
  • Email Address
  • Passport Number
  • Social Media Account ID
  • Credit / Debit card number & related information
  • Number doled out by a transportation agency, for example, a Transportation Security Administration known traveler number.
  • Some other data you share when you communicate or confirm your travel with us {e.g. your flight(s) and/or food preference(s)}, information regarding your bookings {e.g., point of departure(s) and destination(s)}
  • Even when you are sharing the personal information of another person with us or our service providers for obtaining our services, you showcase that you are doing it with full authority, taking complete responsibility, and also giving us permission to use the information in accordance with this Privacy Policy.

Our Ways of Collecting Personal Information

We and our third party service providers may gather Personal Information in the following ways:

  • Through the Services - We may collect Personal Information through the Services, for example, when you make a booking or register for a promotion.
  • Offline: We may collect Personal Information from you offline, for example, when you call customer support or we contact you to ask for your personal details.
  • From Other Sources: We may collect your Personal Information from different sources, for example, open databases, computer records, joint marketing partners, social media accounts(including the individuals with whom you are friends or associated in any manner), and other third parties (obviously, to the degree allowed by related law).

Where do we use your information?

The Personal Information we collect from you is used for a variety of business purposes described below.

  • To fulfil and manage your bookings or purchase (including the payment processing), and talk to you regarding the same. We enable you to contact our customer support. We also your passport number to make your travel reservations.
  • To respond to your queries and requests, for example, to share with you the recent flight updates.
  • To share administrative information with you, for example, information regarding the changes of our terms, conditions, and policies.
  • To display advertising (and work with third parties who do) relating to your interests.
  • To request feedback regarding our services.
  • To customize your experience with us and let you participate in promo offers, sweepstakes, contests, and to administer these activities. These activities might have additional rules regarding some more ways that we can use and disclose your Personal Information. Before participating, kindly go through all the enlisted rules.
  • To support social sharing functionality.
  • To permit you to send messages to someone else through the Services. With the use of this functionality, you are committing to us that you are qualified to furnish us with the other person’s name and email address.
  • For our business purposes which include data analysis, fraud monitoring and prevention, developing new services, determining the outcomes of our promotional campaigns, identifying usage trends, improving our services, and expanding our business activities.

We process all the information only for our legitimate business interests and in compliance with the applicable laws, and your consent.

Who do we share the information with?

There are our corporate affiliates and service providers with whom we share your personal information. However, you need to remember that we do not control the above mentioned entities and the information shared with them is subject to the applicable entity’s privacy policy and security practices. We, thus, recommend you to review the privacy policies of any entity whose services or products you ought to purchase using the services.

Your information is shared with the following entities:

  • To our third parties (the travel-related suppliers), including airlines, hotels, and car-rentals.
  • To our corporate affiliates, joint ventures, subsidiaries, and parent companies. TheFareHub is responsible for the management of the jointly-used Personal Information.
  • To other travel-related organizations with whom we accomplice to provide the services, for instance, carrier consolidators or aggregators, other travel agencies giving access to their travel-related records and things through the services, and travel insurance providers.
  • To our business partners, those who offer you certain products, services, assistance, or promotions.
  • To vendors, consultants, and other third-party service providers who carry out services on our behalf. These may include data analysing, payment processing, and email delivery, hosting services, customer support, and marketing services.
  • To the administrators of contests, sweepstakes, surveys, and other promotions.
  • To help recognize those whom you send messages through the Services. You may likewise decide to share your Personal Information on message boards, chats, profile pages, sites, and different services to which you can post data and materials. It would be ideal if you note that any data you post or disclose through these services will become public and might be accessible to the different clients and the general people. We firmly urge you to be exceptionally cautious when choosing to disclose any kind of your information on the services.
  • To those connected with you on social media account, to other website users, and to your social media account provider. The information we share will be governed by your social media site’s privacy policy. You can also let us not to share your Personal Information with other users or social media account provider – all you got to do is to avoid connecting your computer with any of your social media account, and not even participate in social sharing on the Services.
  • To third party for the purposes like reorganization, joint venture, sale, merger, assignment, transfer, or disposition of valuable things and stock (including in connection with bankruptcy).

Other Information

The information that doesn’t directly reveal your particular identity or doesn't legitimately identify with a person is categorized under “Other Information.” In case we are required to regard Other Information as Personal Information under pertinent law, we may use and reveal Personal Information in accordance with everything mentioned in our Privacy Policy. Other Information includes:

App Usage Data

Browser and Device Information

Demographic and other such information provided by you

Information gathered through cookies, pixel tags, and other technologies

Aggregated Information

Our Ways of Collecting Other Information

We and our third party service providers may gather Personal Information in the following ways:

  • Through your browser or gadget - Information is gathered by most browser or through your gadget, for example, your Media Access Control (MAC) address, PC type (Windows or Macintosh), screen resolution, name and form of operating system, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services, (for instance, the App) you are utilizing. We use this data to ensure that the Services work appropriately.
  • Through your App - When you download and utilize the App, we and our service providers may track and gather App usage information, for example, the date and time the App on your gadget gets to our servers, and the kind of data and files have are downloaded to the App based on your gadget number.
  • Using cookies - Cookies are snippets of data put away legitimately on the PC that you are utilizing. Cookies permit us to gather data, for example, browser type, time spent on the Services, pages visited, language inclinations, and other anonymous traffic information. We and our service providers utilize the gathered information for security reasons, to assist navigation, to display data all the more effectively so as to help you in the utilization of the Services. We likewise accumulate factual data about utilization of the Services so as to consistently improve their design and functionality, check how they are used, and help us with settling questions relating to them. Cookies further permit us to choose which of our advertisements or offers are well on the way to attract you and show them while you are on the Services. We may also use cookies or different methods to track reactions to our online commercials and to comprehend what webpage or advertisement carried you to our website. Right now, we don't respond to browser don't- track signals. In case, you don’t want your information to be collection through the use of cookies, you can automatically decline cookies as it is allowed in most web browsers.
  • Using pixel tags and other similar technologies - Pixel labels might be used with a few Services to track the activities of users of the Services (including email recipients), measure the achievement of our advertising campaigns, and gather insights about use of the Services and response rates.
  • Analytics - We use Google Analytics, which makes the use of cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may likewise gather data with respect to the use of different sites, applications, and online resources.
  • Using Adobe Flash technology and similar innovations - We may put in use “Flash Local Shared Objects” and other innovations to gather and store data about your use of the Services. In the event that you don't need Flash LSOs (stored on your PC), you can change the settings of your Flash player to block Flash LSO storage with the help of the tools contained in the Website Storage Settings Panel. However, note that on blocking Flash LSOs storage you may stop the working of some Flash applications, including those which worked in connection to the Services.
  • IP Address - Your IP address is a number that is assigned to your PC by your Internet Service Provider. An IP address might be recognized and logged naturally in our server log records at whatever point a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by numerous sites, applications, and other administrations. We use IP addresses for various reasons like computing usage levels, diagnosing server issues, and controlling and dealing with the Services. We may also fetch your approximate location from your IP address.
  • Physical Location - We may collect the physical location of your gadget through satellite, phone tower, or WiFi signals. The information regarding your gadget’s physical location will help us to furnish you with customized, area -based services and content. The information regarding your gadget's location can also be shared to our marketing accomplices, to help them to bring to you geo-focused advertising. You have the authority to deny sharing your physical location by turning the option off in your device settings.
  • From you - This include information related to your travel requests.

Who do we share the information with?

We can legitimately share Other Information for any reason, provided it does not qualify as Personal Information under applicable law. In case, we are using the combination of Personal and Other Information, it would fall under the guidelines of Personal Information.

Third Party Services

This Privacy Policy doesn't address, and we are not answerable to, the privacy, information, or different acts of any third party. This includes any third party mediator or supplier, any third party working on any site or administration with which the Services link or any third party that includes a widget on the Services (for instance, the Facebook share button). The incorporation of a link on the Services doesn't recommend of the linked site or service by us or by our affiliates.

We are even not responsible for data assortment, use, disclosure, or security policies of different organizations, for example, Facebook, Apple, Google, Microsoft, or some other application, application supplier, social media platform provider, operating system provider, device manufacturer, including with regards to any Personal Information you showcase to other organizations in connection with the apps.

Third Party Advertisers

We may use third party advertisers to bring to you the advertisements that may be of your interest. The third party advertisers may place cookies or pixel tags on your browser to bring you the advertisements based on the information that we or they collect about your online use and identify you across the gadget that you use.


We use the best measures to protect your Personal Information and keep it within us. Since, no data storage could be claimed to be 100% secure, you can contact us if you feel that the security of your account has been compromised.

Know Your Rights

If you would at any time like to opt-out from receiving marketing-related emails, you can contact us using the contact information provided.

However, you cannot opt-out from receiving transactional or other important administrative messages.

You can also contact us to review or change your Personal Information. You may place your request, and we may need to verify your identity to make any changes as per your request.

Also note that we may still keep some information to prevent fraud, troubleshoot problems, assist with any investigations, or comply with legal requirements.

Our Retention Period

We save your information as long as it remains necessary to fulfil the purposes declared in this privacy policy unless otherwise required by law.

We Don’t Collect Information from Minors

Never consciously, we solicit any kind of information from children below 18 years of age. On using the Services, you represent that you are 18 years and above. If found guilty, we shall deactivate the account and take our respective measures against the fraud.

Cross-Border Transfer

We may move, store, access, or process your Personal Information in any country where we have our service providers. On using the Services, you are automatically giving us permission to transfer the information to foreign countries that may have different data protection rules than your country.

Sensitive Information

We never ask for your sensitive Personal Information which includes information about your race, ethnic origin, political ideologies, genetic characteristics, and criminal background.

Do we make updates to our privacy policy?

Yes, we may update this policy from time to time. On making any updates, the revised date will be indicated and the new version will be implemented as soon as it comes out in public domain. In case of material changes to this privacy policy, we may either post a notice about it or send you a notification. Kindly, keep checking the privacy policy frequently to remain updated.

Contact US

If you have any query related to this privacy policy, you may contact us via:

Call us at 1-888-651-6789

P.S. Do not enclose your credit or debit card details in your emails because the emails are not always guaranteed secure.